*Sigh* Statements go out once a month, the sales reps have an ENTIRE MONTH to get their account adjustments to us before statements go out, AN ENTIRE MONTH, that's 30 days, 30. This isn't hard, yet every month I have to call the reps and ask them why the adjustments aren't in, and now that they weren't sent to us on time the customer is going to call AGAIN wanting to know why their statement is wrong, well Mrs. Brown, it's b/c your rep is an incompetent idiot. Then, after statements go out and I email the rep saying, client so and so needs to be contacted b/c they're statement isn't going to reflect the credit memo you sent me 2 hours ago, the rep says ok, yet I inevitably get a call about 4 days after statements drop from a frantic rep wanting to know why client so and so's statement is wrong. Dumbasses.
An Enraged Accountant
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